Services -Training

Experience has shown that problems with systems such as GoldMine generally occur because of problems with the fundamentals, such as data not being kept up-to-date or not being entered correctly, if at all.

These problems occur for a number of reasons, but the main ones are training and staff buy-in. The problems with a lack of training should be obvious, but if the people using the system do not understand why, and what the benefits are, both to them and the business, there is not the incentive to perhaps be as meticulous in their use of the system as they should.

Archon Training is designed to deal with these problems in a number of ways.

• By concentrating on the fundamentals we can ensure a solid foundation for the system
• By explaining the rationale behind GoldMine, the benefits to both the staff and the company become clear
• By using professional trainers we can ensure the quality of our training
• By keeping the number of candidates small we can ensure that every individual gets the attention they require
• By ensuring that every candidate is seated at a computer we can maximise the learning experience
• By keeping the course short and to the point, we expect knowledge retention to be above average
• By explaining the concepts we avoid the problems normally associated with users who get off the script and do not know what to do to get back on it

GoldMine Training Courses

Because effective use of GoldMine entirely depends upon good training, Archon Training has developed a range of courses designed to cover the core skills required by all users of GoldMine.

This is the most cost-effective way to increase the effectiveness and productivity of GoldMine within your organisation.

All courses are:
• 1 day in duration
• Held in Colchester
• Delivered by a trainer with over 6 years experience in Goldmine
• Maximum of 6 people per course, so there is plenty of opportunity for individual help and problem solving
• Inexpensive

Contact us about our new Online Training for GoldMine.

From only £58 per person.

Make the most of your GoldMine system, maximise your sales & marketing effort through fast and effective live online training courses from Archon CRM Solutions.

These courses allow you to learn through a one to one session with an experienced GoldMine trainer how to master specific functions within GoldMine from the comfort of your own desk.

Learn specific skills in short sessions that can immediately be applied to your business.

Below are some of the topics currently available, please contact us for a complete list.

Marketing

• Marketing Planning
• Cleansing and importing data
• Creating personalised templates (mail shot and e-shot)
• Selecting contacts and merging